Payment Policy

Effective Date: January 16, 2025

Address: 8818 S Poplar Lake Dr, Germantown, Tennessee, United States
Phone: (901) 751-2521
Email: contact@luxsnowsports.com
Website: luxsnowsports.com

1. Introduction and Our Commitment to Secure Transactions

At LuxSnowSports, we are committed to providing a secure and convenient payment process for all your purchases. This Payment Policy outlines the various payment methods we accept, our billing procedures, and the security measures we have in place to protect your financial information. We encourage you to read this policy carefully before making a purchase on our website.

2. Accepted Payment Methods

We offer a variety of payment methods to accommodate our customers’ preferences. The following payment options are available for purchases made on luxsnowsports.com:

  • Major Credit Cards: We accept payments from major credit card providers, including Visa, MasterCard, American Express, and Discover.

  • Debit Cards: We accept payments made using debit cards with the Visa or MasterCard logo.

  • PayPal: You can securely pay for your purchases using your PayPal account.

  • Other Payment Gateways: We may offer additional payment gateways from time to time. Details of available payment methods will be displayed at the checkout page.

Please note that all payments are processed in US Dollars (USD).

3. Payment Processing

  • Secure Transactions: All payment transactions are processed through secure, third-party payment gateways. These gateways are compliant with the Payment Card Industry Data Security Standard (PCI DSS), ensuring that your financial information is protected.

  • No Direct Storage of Payment Information: LuxSnowSports does not store your credit card details directly on our servers. Your sensitive payment information is encrypted and securely handled by our payment gateway providers.

  • Authorization: When you place an order, you authorize us to charge your chosen payment method for the total amount of your order, including product costs, shipping fees, and applicable taxes.

  • Order Confirmation: Once your payment has been successfully processed, you will receive an email confirming your order details. Please review this confirmation email carefully to ensure all information is accurate. This email is not acceptance of your offer to purchase, it simply confirms that we have received your order.

  • Payment Issues: In the rare event that your payment is declined or encounters an issue, you will receive a notification to provide an alternative payment method. We will not ship your order until we have received a valid payment.

4. Pricing and Billing

  • Displayed Prices: All prices displayed on our website are in US Dollars (USD) and are subject to change without prior notice.

  • Applicable Taxes: Applicable sales tax will be calculated based on your shipping address and the current tax laws of your state or territory. This amount will be clearly displayed during the checkout process.

  • Shipping Fees: Shipping fees will be calculated at checkout based on the chosen shipping method, your location, and the weight and dimensions of your order.

  • Total Cost: The total cost of your order, including product prices, taxes, and shipping fees, will be clearly displayed before you confirm your purchase.

  • Billing Disputes: If you believe there is an error in your billing, please contact our customer support team immediately. We will investigate the issue and work to resolve any discrepancies.

5. Promotional Codes and Discounts

  • Application: Promotional codes and discounts must be entered at the checkout page before you complete your purchase.

  • Terms and Conditions: Promotional codes and discounts may have specific terms and conditions, such as expiration dates, product limitations, or usage restrictions. Please review the terms of each promotion carefully.

  • Validity: We reserve the right to cancel or modify promotions at any time. If you are having trouble redeeming a code, please contact us before finalizing your payment.

6. Currency Conversions

  • US Dollars (USD): All transactions on our website are processed in US Dollars (USD).

  • Exchange Rates: If you are paying with a payment method that is linked to a different currency, your bank or payment provider may apply exchange rates. LuxSnowSports is not responsible for any fluctuations in exchange rates or any additional fees imposed by your financial institution.

7. Payment Security

  • Data Encryption: We utilize Secure Socket Layer (SSL) encryption to protect your personal and payment information during transmission to and from our website.

  • PCI DSS Compliance: We comply with PCI DSS standards, which ensure that your payment information is handled securely.

  • Regular Monitoring: We regularly monitor our systems for any potential security breaches and implement the latest security protocols.

  • Third-Party Providers: We work with trusted third-party payment processors that adhere to the highest standards of data security.

While we employ all necessary security measures, no method of transmission over the internet is completely secure. By using our website, you acknowledge that you are providing your payment information at your own risk.

8. Refunds and Order Cancellations

Please refer to our “Returns and Refunds” policy for information on how refunds and cancellations are handled.

9. Payment Policy Updates

We reserve the right to update or modify this Payment Policy at any time. Any changes will be posted on this page with the new effective date. We encourage you to review this policy regularly for any changes.

10. Contact Us

If you have any questions or concerns about our Payment Policy, please contact us via: